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Success Stories

AMCNO Article on CliniSync by Dr. Anthony E. Bacevice, Jr.

13-Nov-2017

Dr. Anthony E. Bacevice, Jr., a CliniSync Advisory Council member and Chief Medical Officer at University Hospitals Elyria Medical Center, provides an update on CliniSync services and enhancements in the September-October 2017 issue of Ohio Physician, a publication of the Academy of Medicine of Cleveland & Northern Ohio (AMCNO). 

He focuses on the Community Health Record, which is a longitudinal record that describes patient encounters at various facilities and sources in one place. He also focuses on a new solution known as Notify, which alerts physicians when a patient is admitted to or discharged from the a hospital or emergency department. He discusses the role of the Continuity of Care Document (CCD) and how all these solutions work together to provide more efficient and effective care. 

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AMCNO Article on CliniSync by Dr. Anthony E. Bacevice, Jr.
Bloomington Medical Services Case Study

11-Jul-2017

Contribute patient data for continuity of care:
Bloomington Medical Services case study

by Dottie Howe, M.Ed., M.A.

 

If you didn’t know it as a tech fact, you’d never realize that Bloomington Medical Services in Wooster automatically publishes data on some 19,000 patients to the CliniSync Health Information Exchange (HIE) on a secure, uninterrupted basis.

“CCD publishing is just happening; we don’t even know that it’s happening – it’s very smooth,” says Angela Steiner, Ambulatory Practice Manager at Bloomington Medical Services. “The process doesn’t slow the system down or return error messages.”

The Continuity of Care Document – CCD for short – tells you about the patient’s demographics, allergies, medications, problems, procedures, results, family history, immunizations, alcohol and tobacco use, care plans and other pertinent clinical information.

Angela worked with CliniSync staff to create a standard, direct interface so any time a medical record is updated within the practice’s electronic health record system, it automatically updates it in the CliniSync HIE. For instance, if a clinician changed a medication, it would then be updated within CliniSync. Prior to implementation, Angela worked to define the data to be shared before the project went live so it’s clear what would be updated.

You can Read More below or click here for a PDF of the case study.
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Bloomington Medical Services Case Study
Lower Lights Christian Health Center Case Study

07-Jul-2017

Contributing data for patient-centric care:
Lower Lights Christian Health Center case study

by Dottie Howe, M.Ed., M.A.

At Lower Lights Christian Health Center in Columbus, health care isn’t solely medical. Whole-person wellness care offered at Lower Lights is more comprehensive so that it connects a patient to community resources that can result in a better quality of life for that individual.

 

That’s why this federally qualified health center serving lower-income patients wants to contribute as much patient data as possible for other clinicians and providers to get a comprehensive picture of a patient’s health and well-being. And it encourages other facilities and practices to follow its lead.

“In this day and age, sharing of health information is critical to ensuring our patients are receiving the best possible care,” says Dana Vallangeon, M.D., Chief Executive Officer of Lower Lights, who has ensured that the health center is a patient-centered medical home, serving some 11,000 patients, mostly at or below the federal poverty level.

“By sending and receiving records, we can prevent the duplication of labs, ensure our patients medication lists stay up-to-date and current as well as collaborate with other entities the patient might have seen for care other than us,” Dr. Vallangeon says. “It allows us to see the whole picture instead of just a few pieces of the puzzle which results in better, more comprehensive care for our patient that is also cost effective.”

To read the full story, click here on the PDF.

 

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Lower Lights Christian Health Center Case Study
Dublin Family Care Case Study

05-Jul-2017

Dublin Family Care Case Study

Use CliniSync's Notify solution:
Increase income and provide better patient care

by Dottie Howe, M.Ed., M.A.

You need to know when your patient is admitted to or discharged from the hospital or Emergency Department (ED), and yet for many primary care physicians, weeks can go by before they ever find out their patient went into the hospital.

A new service offered by the statewide CliniSync Health Information Exchange (HIE) allows practices to submit a patient panel with basic demographics, and then receive alerts or notifications when one of their patients visits the ED or gets admitted or discharged as an inpatient within any hospital in the CliniSync network.

By using this solution – known as Notify – you not only can receive reimbursement for timely follow-up but you also provide great patient care.

Why coding correctly makes a financial difference

“Transitions of Care Management (TCM) requires that you make a telephone call within two days after a hospital discharge and then schedule a face-to-face visit within 7 or 14 days,” says Patti Rolan, Clinical Nurse Manager at Dublin Family Care in Franklin County. “Often, you don’t find out a patient has been hospitalized for anywhere between 10 days to a month.”

Timeliness means a difference in coding that then allows the practice to be reimbursed for this Transition of Care Management, she says. The TCM codes provide a higher level of reimbursement for the primary care provider that is nearly two times that of a normal visit from Medicare and private insurance companies. Conversely, the more readmissions to the hospital, the higher the risk score for the practice, costing loss of revenue for both the practice and the hospital.

You can READ more below or click here for a PDF of the story.
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Dublin Family Care Case Study
Kroger Pharmacists Join CliniSync Health Information Exchange

13-Feb-2017

By Dorothea Howe, M.Ed., M.A.

Communications Director

It’s February and you’re a month into your New Year, New Me resolutions. Don’t get discouraged. It’s not too late to watch your waistline and budget by making sure you and your family are eating the healthiest foods at the lowest cost.

And believe it or not, your pharmacist can help.

Kroger pharmacists in 120 stores throughout Central Ohio can now electronically communicate with doctors’ offices to provide better patient care – whether it’s healthy foods for diabetics, immunizations for children, vaccinations for those who travel abroad, or smoking cessation for those who want to quit.

“Our goal is to leverage our convenient locations in a grocery store to be an important resource for Ohio’s health systems to improve the long-term health and wellness of patients in Ohio,” says Steve Burson, Pharmacy Clinical Sales Manager for the Kroger Columbus Division. “Kroger pharmacists are trained experts on proper medication use and immunizations. Plus, we have pharmacists specially trained on other services, such as health coaching and travel health."

Using referrals for patient care

CliniSync is a Hilliard-based nonprofit network that electronically connects different hospitals, health systems and practices with one another to securely exchange patient health information.

The referral pattern varies according to the needs of each person. For instance, a doctor who is treating a patient for diabetes, hypertension or any chronic condition can refer a person to a Kroger pharmacist to learn how to make the right food choices during a free, healthy nutrition tour.

Perhaps an individual who is starting to experience symptoms of chronic obstructive pulmonary disease (COPD) or another lung disease needs specialized coaching to stop smoking.

 

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Kroger Pharmacists Join CliniSync Health Information Exchange
Single Sign On Case Study

11-Nov-2016

Single Sign On speeds up access to outside patient health records

by Dorothea Howe, M.Ed., M.A..

It’s not unusual for a patient to not fully comprehend or remember exact medical procedures and medications, especially when they’re complex.

Dr. Jay Wallin, Chief Clinical Information Officer at Central Ohio’s Mount Carmel East, posits a use case for why Single Sign On (SSO) to patient records is not only more convenient and faster than logging into separate portals, but offers diagnostic benefits of easy access to patient health records from other health systems, hospitals and facilities.

Patient doesn’t know history

Here’s a scenario: A patient presents at the Emergency Department at Mount Carmel East complaining of chest pain and tells the physician that he was at Fairfield Medical Center a week ago and had something done to his heart, Dr. Wallin explains. When the doctor asks about medications, the patient replies, “I’m taking a blue pill and a white pill.” Looking at Mount Carmel’s records on this patient, the physician doesn’t see anything about heart surgery.

“I’m not sure why he’s in my ER. I’m in a pickle,” Dr. Wallin quips. But Dr. Wallin can go directly into his drop-down menu for outside sources, click on Ohio Data Exchange, and find out what occurred at Fairfield last week. The patient has had a cardiac catheterization; the blue pill is Plavix and the white is Lisinopril. Now, the physician knows how to proceed.

Shared medical records speed up diagnosis

“From the clinician’s perspective, the record may look a little different but I’m still within my EHR,” Dr. Wallin says. “It’s magic,” he says with a laugh. He’s describing access to the patient’s Community Health Record, which contains test results, care summaries and other information from encounters at different hospitals and facilities within the CliniSync network. “If I don’t feel the need for outside information, I’m not going to go into the Community Health Record. I use it with clinical judgment,” Dr. Wallin says.

But when the Community Health Record contains pertinent information, it can lead to faster diagnosis and treatment, Wallin says.

“This has everything to do with something that happened outside of my institution, and I’m going to clinically use it and bring it forward,” he says. “I could make a more accurate diagnosis. Let’s say you had an MRI at Fairfield and it was negative for something. Well, I could cut out that diagnostic step. I could proceed to treatment faster.”

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Single Sign On Case Study

 

 

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